We’ve put together some answers to the most common questions about our services, fleet, and booking process at Longmynd Travel
Whether you’re curious about our vehicle options, pricing, or travel policies, we’re here to provide you with the information you need to plan your journey with confidence. If you have any additional questions, feel free to reach out to our friendly team.
No, a signed acceptance form is suitable to avoid any refunds if an event must be cancelled.
We prefer BACS payment; however, you can pay by cheque if necessary.
No thanks, we prefer BACS or cheque, if you must pay by cash then please feel free to visit the office, where we can also arrange for you to see the models of vehicles we offer.
Yes, feel free to book an appointment with one of our friendly office staff, who can help suggest what vehicle may suit your needs or arrange for you to view our fleet.
Yes, we handle lost property as per the guidelines set by the Traffic Commissioner. You can enquire about or collect lost property from our office between 9am and 4pm daily.
Yes, all vehicles are fitted with seatbelts which you are required to wear at all times.
Yes, most of our vehicles are fitted with interior & exterior CCTV. The data will be saved in a secure place and accessible only by the Data Controller. We use CCTV for internal investigatory purposes, to increase staff/passenger safety and for crime prevention purposes.
Generally, this is permitted as long as no mess is left behind – we leave this up to the driver’s discretion. Please contact the office if you wish to make prior arrangements.
Please contact the office to discuss your circumstances – in some cases, this is not permitted.